Frequently Asked Questions

Welcome to our FAQ Page! Find quick answers to commonly asked questions about our high-quality animal hides, sourcing practices, shipping, and more. We're here to assist you in making informed decisions and ensuring your satisfaction. Explore below for the information you need.

What types of animal hides do you sell?

We currently offer three varieties of animal hides, including Nguni hide, Springbok skin and exotic hides such as zebra. Feel free to contact us if you are looking for a hide that is not listed above, we are more than happy to find what ever hide you are seeking.

Are animal hides obtained ethically?

Yes, we are committed to ethical practices and source our animal hides from reputable suppliers who adhere to strict animal welfare standards.

What is the difference between genuine leather and synthetic leather?

Genuine leather is made from animal hides and possesses unique characteristics, such as breathability and natural grain patterns. Synthetic leather, on the other hand, is an artificial material created to imitate the look and feel of real leather.

How do I clean and maintain products made from animal hides?

Cleaning and maintenance methods vary depending on the specific product and type of hide. It's advisable to refer to the manufacturer's instructions for proper care. However, in general, regular dusting and using specialized leather cleaning products can help maintain the quality and appearance of animal hide products.

Can animal hides be recycled?

Yes, animal hides can be recycled and repurposed. Recycling processes involve breaking down the hides and reusing the materials in various applications, such as creating new leather products or generating energy.

Do you offer national shipping?

Yes, as a value-added service, we provide free national shipping.

Do you offer international shipping?

Yes, we ship worldwide. International shipping rates may vary, and additional customs fees and taxes may apply.

What is your return policy?

We have a flexible return policy. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order to initiate the return process.

How long does shipping take?

Shipping times may vary depending on your location. We strive to process and ship orders within 2-3 business days. Once shipped, delivery typically takes 3-5 business days.